Value Chain Analysis for FTFL Training.

A value chain is a block of activities that an organization operating in a specific industry performs in order to deliver a valuable product or service for the market.

The concept comes from business management and was first described and popularized by Michael Porter in his 1985 best-seller, Competitive Advantage: Creating and Sustaining Superior Performance. According to Michael Porter’s Value Chain Model, the whole process activity is divided into two major parts; namely – Primary Activities and Support Activities.